Back to home page

Wersja polska

Pempol Terms of Use (EULA)

Effective date: 14 September 2026 (version 3.0.0). This English text is a translation of the Polish original; in case of discrepancy, the Polish version prevails.

1. General provisions

These terms of use (the “Terms”, also serving as the End User License Agreement) set out the rules for using the “Pempol” mobile application (the “App”) — a tool for storing recipes, planning meals and creating shopping lists.

The service provider is Grzegorz Szwed Development, ul. Twarda 18, 00-105 Warsaw, Poland, VAT ID (NIP): 5223280335, contact e-mail: info@amamable.com (the “Provider”).

By installing the App or creating an account, the user accepts these Terms.

2. Conditions of use

  • Using the App requires a device running Android or iOS, an internet connection (some shopping list features also work offline) and an account (e-mail and password, or a Google/Apple account).
  • The App is intended for people aged 16 and over. Younger users may use the App with the consent of a legal guardian.
  • One account is intended for the personal use of the user and their household.
  • Using the App in a way that breaches the law, good practice or the rights of third parties is prohibited, including posting unlawful content and interfering with the operation of the App.

3. App features

The App allows the user in particular to:

  • create and store their own recipes and import ready-made recipe packs — and, with a Premium subscription, import recipes from Instagram, websites, photos and PDF files (section 8),
  • automatically generate a meal plan for a chosen number of days from the user's own recipes, taking declared allergens and preferences into account,
  • generate shopping lists from the meal plan and share them with other users,
  • maintain a household profile (number of people, allergens, dietary preferences),
  • follow a recipe step by step with a timer (cooking mode — section 7),
  • with a Premium subscription — add shopping list items to the basket of a supported online grocery store (the shopping agent — section 6).

The Provider may develop, change or withdraw individual features of the App while preserving its essential character.

4. User content

Recipes, photos, plans and lists created by the user remain their property. The user grants the Provider a non-exclusive licence to store and process them solely to the extent necessary to provide the service (e.g. displaying a recipe, generating a shopping list, sharing a list with a chosen person).

The user declares that the content they publish (in particular photos) does not infringe the rights of third parties.

5. Nutrition disclaimer

The App is an organisational tool and does not provide medical, dietetic or nutritional services. Meal plans and allergen filtering rely solely on data entered by the user (including correct allergen labelling in recipes).

People with food allergies or on specialised diets should always verify the composition of meals and products themselves. The Provider is not liable for the consequences of consuming products resulting from incorrect or incomplete labelling of ingredients and allergens.

Calories, macronutrients and calorie requirements are estimates only. We calculate recipe nutrition from the ingredients using product labels and publicly available reference databases, and the daily requirement from the data you provide: with the Mifflin-St Jeor formula for people aged 19 or over and with the Institute of Medicine (2005) equations for children and adolescents. The Privacy Policy (section 2) describes the calculation in detail. The result does not account for, among other things, losses during cooking, the amount actually eaten or individual health.

This is not medical or dietary advice. The calculations are not intended for people with medical conditions that require dietary control, during pregnancy or breastfeeding, for people with eating disorders or for clinical nutrition — in these situations, and whenever in doubt about a child’s nutrition, consult a doctor or dietitian. The user enters data about other people (e.g. children or household members without an account) on their own responsibility and confirms that they are entitled to provide it.

6. The shopping agent

The shopping agent (a premium feature, currently a pilot) opens a supported online grocery store in a window inside the App and tries to add the items of the user's shopping list to its basket one by one. It requires the user's own account with that store — the user signs in there themselves.

The agent is not perfect, because it is simply a clicker. It has no access to the store's catalogue or API: it sees roughly what is on the screen and picks one click at a time — the way a person would, only faster and without the user's knowledge of the products. It is therefore a normal part of how it works that it will sometimes:

  • pick a different product than the user intended — another brand, pack size or variant, or something that merely sounds similar,
  • add the wrong number of units, or miss the weight or volume stated on the list,
  • fail to find a product the store does carry — or, conversely, treat most of the catalogue as unavailable (for example when the store does not yet know the delivery address),
  • stop halfway through the list: at a sign-in wall, a captcha, a store pop-up, after the store changes its layout, or once the step limit for an item runs out,
  • describe what it did inaccurately in the summary.

The user should review the basket in the store before placing an order. That is the last point at which a mistake by the agent can be undone, and the only point at which product composition can be checked for allergens — the Pempol allergen filter works on recipes, not on store products, so section 5 applies here all the more.

The agent only fills the basket. It never signs in for the user, never enters personal, address or payment data, and never places an order or makes a payment — those steps are the user's own. The Provider does not receive the user's store login or password.

The contract of sale is concluded solely between the user and the store, on the store's terms and at the store's prices. The Provider is not the seller, an intermediary or a party to that contract and is not liable for the range, prices, availability, quality, delivery or returns of goods, nor for the content of an order placed by the user from a basket filled with the agent's help. Complaints about goods and order fulfilment go to the store.

The agent is an assistive feature, started at the user's explicit request and under their supervision — it can be stopped at any time, its match corrected (“Search differently”) or an item skipped. The Provider does not guarantee any particular success rate and may temporarily disable support for a given store, in particular after that store changes its website.

Using the agent draws on the monthly pool of items included in the Premium subscription (section 8). An item is counted when it is closed — including when the product was not found or the item was skipped, because the cost on the Provider's side arises regardless of the outcome. The current state of the pool is shown on the agent screen; once it is used up, the agent does not start further items until the end of the calendar month, while the rest of the App works as usual.

7. Cooking mode

Cooking mode guides the user through a recipe step by step, keeps the screen awake and can run a timer for the current step. It is free of charge and works entirely on the device, on the text of the user's own recipe — with no AI and no internet connection.

The timer duration and the ingredients attributed to a step are read automatically from the recipe text, so they are hints only: they may not appear at all, or may not match what the recipe's author meant. The recipe text and the user's own judgement always prevail.

The timer is a convenience, not a safety device. It counts down only while cooking mode stays open in the App, and the signal at the end of it (a vibration) may not get through — for example on a silenced or locked device, on a flat battery, or during a call. Do not leave cooking unattended and do not rely on the App where a delay risks fire or burns. The Provider is not liable for damage resulting from a timer that was not started, was interrupted or went unnoticed.

8. Pempol Premium subscription

The core features of the App — your own recipes, the meal plan and shopping lists — remain free of charge. The paid Pempol Premium subscription additionally unlocks:

  • recipe import — from Instagram, websites, photos and PDF files,
  • family sharing — shared recipes, meal plan and shopping lists for up to 6 people (one person pays, the other household members join for free),
  • the shopping agent — adding shopping list items to the basket of a supported online grocery store, within a monthly pool of items (section 6).

The agent's monthly pool of items resets on the first day of each calendar month, does not carry over and cannot be exchanged for money. Its size and current usage are shown on the agent screen in the App; the Provider may change the size of the pool, giving notice in line with section 12.

Premium is offered as an auto-renewable subscription in two variants: monthly (billing period of 1 month) and yearly (billing period of 12 months). The current price of each variant in the user's local currency — as well as the length of any free trial — is always shown on the “Pempol Premium” screen in the App before the purchase is confirmed. The Provider does not collect payments directly and has no access to the user's card or bank details.

Billing terms (App Store and Google Play):

  • Payment is charged to the user's Apple ID or Google Play account upon confirmation of purchase.
  • The subscription renews automatically for another identical period unless auto-renewal is turned off at least 24 hours before the end of the current billing period.
  • The renewal charge is applied within 24 hours prior to the end of the current period, at the price applicable to the selected variant.
  • The user manages the subscription — including turning off auto-renewal — in their App Store or Google Play account settings. Deleting the App alone does not cancel the subscription.
  • If a free trial is offered, any unused portion of it is forfeited when the user purchases a subscription.
  • Cancellation takes effect at the end of the paid period — Premium stays active until that day. Refunds are handled exclusively by Apple or Google under the terms of those stores.

The user will be informed by the store of any price change before it takes effect and may decline further renewals. Premium expiring does not delete user data — recipes, plans and shopping lists remain available; only the premium features (recipe import, family sharing and the shopping agent) stop working.

The terms of use of the App, including the Pempol Premium subscription, are set out in these Terms (EULA). Data processing is described in the Privacy Policy.

9. Liability and service availability

  • The Provider makes every effort to keep the App running continuously and correctly but does not guarantee uninterrupted availability (e.g. maintenance windows, infrastructure failures).
  • The Provider is liable for non-performance or improper performance of the service under general rules, excluding lost profits — to the extent permitted by law. These limitations do not apply to consumers where the law prohibits them.
  • The Provider is not liable for the operation of third-party services, including the online stores the shopping agent works with, nor for the consequences of purchasing decisions the user makes on the basis of the basket's contents (section 6).
  • Users are advised not to treat the App as the only copy of content that matters to them (e.g. family recipes).

10. Complaints

Complaints about the operation of the App can be sent to info@amamable.com. A complaint should include a description of the problem and the account e-mail address. The Provider handles complaints within 14 days of receipt.

11. Termination and account deletion

The user may stop using the App at any time and request deletion of their account and all data — following the procedure described in the Privacy Policy (a message to info@amamable.com). Deleting the account terminates the service agreement. An active subscription must be cancelled separately in the App Store or Google Play.

The Provider may block or delete an account that breaches these Terms, after first requesting that the breach be stopped, where the nature of the breach allows it.

12. Changes to the Terms

The Provider may amend these Terms for important reasons (e.g. changes in the law, in App features or in technical conditions). Users will be informed of changes in the App or on the website at least 14 days in advance. Continued use of the App after the changes take effect constitutes acceptance; the user may terminate the agreement at any time under section 11.

13. Final provisions

Matters not covered by these Terms are governed by Polish law. Disputes with consumers are resolved by the courts having jurisdiction under general rules; consumers may also use out-of-court dispute resolution (e.g. the ODR platform).

The processing of personal data is set out in the Privacy Policy.

Version: 3.0.0 | Date: 14 September 2026

Questions about these terms? Contact us: info@amamable.com